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Tuesday, 14.02.2017

Changes to our document order and delivery system

From now on we will be processing all standard and express orders exclusively in collaboration with our partner subito.

To use our document delivery service, you can simply sign up for a subito user account – it’s easy! If you submit an order through LIVIVO, the library supplying the item will automatically be set to ZB MED. That means you can still expect to receive the same fast and reliable service as before. You can choose to receive the items you order via email as PDF files (DRM protected where applicable), by post, or by fax. 
At the same time, we are discontinuing our direct order service and full service option. But rest assured that we will still be offering the same high-quality document delivery service as always. 
If you have any questions at all about our document delivery service, please contact our customer service team.
Contact the customer service team
Go to the subito website

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